Welcome to Shopflair.store!
Below are answers to common questions about our products, ordering process, payments, shipping, returns, and customer support.

1. What products do you sell?

At Shopflair.store, we specialize in high-quality rubber hammers built for durability, safety, and performance. Whether you’re working on a DIY home project or professional jobsite tasks, our tools deliver reliable results with precision.

2. How do I place an order?

Ordering from ShopFlair is quick and secure:

  1. Browse our product catalog at Shopflair.store
  2. Select the item you wish to purchase
  3. Click “Add to Cart”
  4. Proceed to checkout
  5. Enter your shipping and payment information
  6. Receive an email confirmation after placing your order

3. What payment methods do you accept?

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Cash on Delivery (COD) – Available in most U.S. locations

All transactions are encrypted and processed through secure, PCI-compliant systems.

4. How can I track my order?

Once your order is shipped, we’ll send you a shipping confirmation email that includes:

  • A tracking number
  • A link to monitor your shipment status

Tracking is available 24/7 through the carrier’s website.

5. What is your return policy?

You may return items within 30 days of delivery if they are:

  • Unused and in original condition
  • Returned with original packaging and all accessories

Returns are completely free. We provide a prepaid return label upon approval.

6. What if my item arrives damaged or defective?

Please contact us at support@shopflair.store within 24 hours of delivery.
To process your claim quickly, include:

  • A clear photo of the damaged item and packaging
  • Your order number

We’ll arrange for a replacement or refund at no extra cost to you.

7. Can I cancel my order?

Yes. You may cancel your order within 24 hours of placing it, as long as it has not shipped.

8. How long does delivery take?

  • Processing Time: 1–2 business days
  • Shipping Time: 3–5 business days, depending on your location

Once your order ships, you’ll receive tracking details via email.

Contact Us:

Business name: Shopflair LLC

Phone: +1 212-308-9196

Mail: support@shopflair.store

Address: 164-42 108th Drive, Jamaica, New York 11433, United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)